Frequently Asked Questions

Yes, but it's essential to verify your country's import requirements first — age restrictions, roadworthiness rules, and customs duties vary, and some vehicles may not be eligible for import.

Yes — let us know what you're looking for. We can source from dealer stock or directly from Japanese auctions.

We don't offer a warranty, but we provide full disclosure of a car's condition, mileage, and any known mechanical issues on request.

A deposit is refundable if cancelled before the car is purchased at auction, minus inspection/bidding/bank fees. There is no refund once the car has been purchased. If cancelled after full payment, 60% of the amount paid is forfeited, and no refund is possible once shipment is confirmed.

Normally by Ro/Ro shipment; container shipment is available on demand where supported. Please provide your port of discharge and final destination when you first contact us.

Typically 1–3 weeks to book vessel space, depending on your destination.

More than 1,000 cars are typically available.

Bank transfer (Telegraphic Transfer) only — see Bank Info for account details.

Yes — we carry LHD cars in stock and can also source them on request.

Yes, every car is thoroughly inspected before it ships.

Yes, our staff thoroughly inspect vehicles before bidding on them at auction.

Yes — your assigned salesperson can advise you on indicative pricing.

Once payment has cleared and the vehicle has shipped, we courier the original B/L and other documents via DHL (Original Bill of Lading, Invoice, Original De-registration Certificate, Inspection Certificate where required, and Insurance Expiration Letter for CIF orders), typically within about 10 working days, with a tracking ID provided.